Privacy Policy

The protection of your privacy is important to us. Below we inform you in detail how compliant concept handles your data.

1. Data protection

We secure our website and other systems by technical and organizational measures against loss, destruction, access, modification or dissemination of your data by unauthorized persons.

2. Collection, processing and use of personal data

You can visit our site without giving any personal information. We only store access data without personal reference, such as the name of your Internet service provider, the page from which you visit us, or the name of the requested file. These data are evaluated solely for the purpose of improving our offer and do not allow any conclusion to your person.
Personal data are only collected if you voluntarily provide us with these as part of contacting us or licensing agreement. We use the data provided by you without your separate consent exclusively for the fulfillment and processing of your request / order. With complete processing of the contract, your data will be blocked for further use and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to the further use of your data.

3. Storage of personal data

3.1. CRM
The database of our personal data (contact details) for current sales projects is managed by an external CRM service provider, webCRM, a Danish company.
The security details of this server operator can be found here: https://webcrm.com/uk/support/gdpr-trust-center/

3.2. ERP
The data stored for processing orders is handled by an ERP application from Comatic AG, Switzerland. Their servers are located in Switzerland and are accordingly protected against external access.

3.3. Software Licenses
When you register a software license, your information is collected so that we can notify you of updates or important product information about your licensed products via the e-mail address you provide. This data is not used for marketing purposes.
When using a software product licensed by compliant concept, computer-specific (no personal) data is periodically transmitted to our license server. We use this information to verify the eligibility of your license. We also reserve the right to create anonymous usage statistics in order to optimally adapt our license packages to your needs. The license server is operated by compliant concept and is accordingly protected against external access. None of this data will be passed on to third parties.

4. Disclosure of personal data

Your data will not be passed on.

5. Right of information

According to current data protection laws you have a right to free information about your stored data as well as if necessary a right to correction, blocking or deletion of these data.

6 Use of Cookies

We use cookies on various pages to make visiting our website attractive and to enable the use of certain functions. Cookies are small text files that are stored on your computer. Most of the cookies we use are deleted from your hard drive after the end of the browser session (so-called session cookies). Other cookies remain on your computer and allow us to recognize your computer on your next visit (so-called persistent cookies). These cookies are used to greet you with your username and will not require you to re-enter your password or fill out forms with your data for subsequent orders.

7. Google Analytics

This website uses Google Analytics technologies to collect and store data for marketing and optimisation purposes. These data can be used to create user profiles under a pseudonym. Cookies may be used for this purpose. You can object to the collection and storage of data by Google Analytics at any time with future effect by downloading a browser add-on to deactivate Google Analytics and installing it for your browser. The deactivation add-on can be found here: https://tools.google.com/dlpage/gaoptout?hl=en

Version 2, last updated 24. July 2018